Privacy Policy

Boosting Ground LLC

Last Updated: February 19, 2026

Boosting Ground LLC ("Boosting Ground," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at www.boosting-ground.com (the "Platform") and use our services.

By accessing or using the Platform, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use the Platform.

1. Information We Collect

We collect information in the following categories:

1.1. Information You Provide Directly

• Account Information: When you register, we collect your email address, username, and password.
• Profile Information: Name, avatar, and other optional profile details you choose to provide.
• Order Information: Details necessary to fulfill your order, such as game account information, in-game character details, and service preferences.
• Payment Information: Billing name, billing address, and payment method details. Full credit card numbers are processed and stored exclusively by our third-party payment processors — we do not store complete payment card information on our servers.
• Communications: Messages you send through order chat, customer support, or any contact forms on the Platform.
• Seller Verification Data: If you apply as a Seller, we collect identity verification information including your legal name, address, tax identification number, and any documents submitted during the verification process.

1.2. Information Collected Automatically

• Device and Browser Data: IP address, browser type and version, operating system, device type, screen resolution, and language preferences.
• Usage Data: Pages visited, time spent on pages, click patterns, referring URLs, and navigation paths through the Platform.
• Log Data: Server logs recording access times, page views, and system activity.
• Device Fingerprinting: We collect browser and device characteristics for fraud prevention and security purposes, including detection of previously banned users.
• Location Data: Approximate geographic location derived from your IP address, used for fraud prevention and service customization.

1.3. Information from Third Parties

• Payment Processors: Transaction confirmation data and billing verification.
• Fraud Prevention Services: Risk scores, proxy/VPN detection data, and IP reputation information.
• Analytics Providers: Aggregated usage statistics and behavioral analytics.
• Advertising Partners: Conversion data and audience analytics from advertising platforms.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To create and manage your account, process orders, facilitate communication between Buyers and Sellers, and provide customer support.
• Payment Processing: To process transactions, send invoices, and manage refunds.
• Security and Fraud Prevention: To detect, prevent, and investigate fraud, unauthorized access, and other illegal activities. This includes device fingerprinting, IP analysis, proxy/VPN detection, and account linking to identify suspicious patterns.
• Platform Improvement: To analyze usage patterns, diagnose technical issues, and improve the Platform's functionality and user experience.
• Communications: To send transactional emails (order confirmations, status updates), service announcements, and — with your consent — marketing communications.
• Advertising: To measure the effectiveness of our advertising campaigns and deliver relevant advertisements on third-party platforms.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and government requests.
• Enforcement: To enforce our Terms of Service and protect the rights, property, and safety of Boosting Ground, our users, and the public.

3. Legal Basis for Processing (EEA/UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal bases for processing your personal data are:

• Contractual Necessity: Processing required to provide you with our services (account management, order fulfillment, payment processing).
• Legitimate Interests: Processing for fraud prevention, platform security, service improvement, and internal analytics, where these interests are not overridden by your data protection rights.
• Consent: Processing based on your explicit consent, such as receiving marketing communications. You may withdraw consent at any time.
• Legal Obligation: Processing required to comply with applicable laws and regulations.

4. Cookies and Tracking Technologies

4.1. What We Use

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activity and to provide and improve our services.

4.2. Types of Cookies

• Essential Cookies: Required for the Platform to function properly. These include session cookies, authentication tokens, and security cookies. These cannot be disabled.
• Analytics Cookies: Help us understand how users interact with the Platform. We use Google Analytics (GA4) to collect aggregated usage data.
• Advertising Cookies: Used by our advertising partners (including Google Ads and social media platforms) to deliver relevant ads and measure campaign performance.
• Functional Cookies: Remember your preferences, such as theme settings (light/dark mode), language, and login status.

4.3. Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling essential cookies may prevent you from using certain features of the Platform. For advertising opt-outs, you can visit:

• Google: adssettings.google.com
• Network Advertising Initiative: optout.networkadvertising.org
• Digital Advertising Alliance: optout.aboutads.info

5. Third-Party Services

We share your information with the following categories of third-party service providers who process data on our behalf:

These service providers are contractually obligated to use your data only as directed by us and in accordance with this Privacy Policy. We do not sell your personal information to third parties.

6. Information Sharing and Disclosure

Beyond the third-party services listed above, we may share your information in the following circumstances:

• Between Buyers and Sellers: When you place an order, relevant order details are shared with the assigned Seller to enable service delivery. We limit this to the minimum information necessary.
• Legal Requirements: When required by law, subpoena, court order, or governmental regulation, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Fraud and Security: To investigate, prevent, or take action regarding suspected fraud, security incidents, or violations of our Terms of Service.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change via email or prominent notice on the Platform.
• With Your Consent: In any other circumstance, we will share your information only with your explicit consent.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Data: Retained while your account is active, plus 12 months after account deactivation or deletion to allow for account recovery and dispute resolution.
• Transaction and Order Data: Retained for a minimum of 5 years after the transaction date, as required for financial record-keeping, tax compliance, and chargeback resolution.
• Communications (Chat/Support): Retained for 3 years after the last interaction.
• Security and Fraud Data: Device fingerprints, IP logs, and security events are retained for up to 3 years for ongoing fraud prevention.
• Analytics Data: Aggregated, non-identifiable analytics data may be retained indefinitely.

When data is no longer needed, we securely delete or anonymize it.

8. Your Privacy Rights

8.1. Rights for All Users

Regardless of your location, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete personal data.
• Deletion: Request that we delete your personal data, subject to legal retention requirements.
• Opt-Out of Marketing: Unsubscribe from marketing communications at any time using the link in any marketing email or by contacting us.
• Data Portability: Request your data in a structured, commonly used, machine-readable format.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8.2. Additional Rights for EEA/UK Residents (GDPR)

If you are located in the European Economic Area or the United Kingdom, you also have the right to:

• Restrict Processing: Request that we limit how we use your data in certain circumstances.
• Object to Processing: Object to our processing of your data based on legitimate interests.
• Withdraw Consent: Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing.
• Lodge a Complaint: File a complaint with your local data protection supervisory authority.
• Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects.

8.3. Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with additional rights:

• Right to Know: You may request that we disclose what personal information we have collected, used, disclosed, and sold about you in the past 12 months.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell your personal information. If this changes, we will provide a "Do Not Sell My Personal Information" link.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To submit a CCPA request, contact us at [email protected]. We may need to verify your identity before processing your request.

9. International Data Transfers

9.1. Boosting Ground is based in the United States, and our servers are located in the United States. If you access the Platform from outside the United States, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

9.2. For transfers of personal data from the EEA or UK to the United States, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission, or other legally recognized transfer mechanisms, to ensure your data receives an adequate level of protection.

9.3. By using the Platform, you consent to the transfer of your information to the United States and other jurisdictions where our service providers operate.

10. Data Security

10.1. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (TLS/SSL) and sensitive data at rest
• Firewall and web application firewall (WAF) protection via Cloudflare
• Access controls limiting data access to authorized personnel only
• Regular security monitoring and vulnerability assessments
• Secure password hashing for all user credentials
• PCI DSS-compliant payment processing through Stripe

10.2. While we take reasonable precautions, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

11. Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will:

• Notify affected users without undue delay and, where feasible, within 72 hours of becoming aware of the breach.
• Notify the relevant supervisory authority where required by law (e.g., under GDPR).
• Provide details of the breach, the data affected, the likely consequences, and the measures taken or proposed to address the breach.

12. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a child under 18 without parental consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us at [email protected].

13. Do Not Track Signals

Some browsers transmit "Do Not Track" (DNT) signals. There is no industry standard for how websites should respond to DNT signals. At this time, we do not respond to DNT signals, but you can use the cookie management and advertising opt-out tools described in Section 4 to control tracking.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or through a notice on the Platform. Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your data is handled, please contact us:

Boosting Ground LLC
605 Geddes Street, 1
Wilmington, DE 19805
United States

Email: [email protected]

For EEA/UK residents: If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.